In Android, when the user tries to download the system logs, a white page is displayed and no download occurs. We're still investigating this and will fix it as soon as possible.
The workaround is to user the android browser. Go to my Innuos page, then press and hold the system and select "Open in a new Tab". After this you can download the logs.
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Status changed to: Done
Status changed to: Open
Status changed to: In progress