2

Qobuz - Album Not Found

  • Done

N
Nuno Vitorino

There is a current issue with the Qobuz integration on 2.0.7 whereas after opening a number of albums on Qobuz in one session (100 to be more precise), you get an "Album Not Found" error on each album you try to open afterwards. This has now been corrected and the fix will be release in version 2.0.8.
Please note there are genuine situations where the Album Not Found message is correct. This may happen if the ID for an album on Qobuz has changed in the meantime. If you navigate to the Qobuz App, go to Favourites and check the Releases or Tracks, that entry will show grayed out. You will then need to remove that album/track and add it again on Qobuz. Do a re-sync on Innuos Sense and that will resolve the situation.

More information on how to resolve this issue here:
innuos.com/kb/album-not-found-when-clicking-a-favourite-qobuz-album-on-music-library/

A

Activity Newest / Oldest

Avatar

mattjtaylor

I've performed the Re-sync of my Quobuz subscription via the server & I still have this Auditec album listed as "Album not Found". I also can't delete it? What's strange as this re-sync seems to have deleted the correct album from my library & kept the corrupted file?


Avatar

mattjtaylor

I still have Albums not found on some duplicates & I can't delete the album which can't be found. This is still happening on 2.0.9?


Avatar

mattjtaylor

I can't delete this file?


Avatar

Ludo B

Hi, I had the same issue.
On the Innuos Sense app, go to Server > Settings > Qobuz and click on the re-sync button.
This solved the pb. The 'not found' albums have disappeared.
Regards


N

Nuno Vitorino

Status changed to: Done

N

Nuno Vitorino

This is now fixed with version 2.0.8, released today.


N

Nuno Vitorino

As a temporary workaround, rebooting will resolve for some time. But 2.0.8 resolves this permanently.


Avatar

Jim Nixon

Nuno, it still does it. Album Not Found is still showing on the latest 10 version sometimes.


M

Ponkbutler

Great this has been identified!: Many thanks!


N

Nuno Vitorino

Status changed to: In progress